April 18 2016 Assignment

Monday's assignment

When we take notes on information we hear over the phone, we often need to write down the information quickly. The use of abbreviations is a helpful strategy while taking messages.

Task 1:

Write the full word or expression (or meaning) beside each abbreviation below. Add other abbreviations (and their meanings) you commonly use or would like to know the meaning of. Share them with the class.

                                                                                          1. AGM      annual general meeting                                    13. RSVP  respond please 

2. apt.         apartment                                                        14. ste.   suit

3. asap        as soon as possible                                         15. urg.  urgent

4. co.         company                                                           16. w/    with

5. ext.        extension                                                          17. w/o   without

6. FYI        for your information                                       18. cc.    closed caption

7. inv.         invitation /invoice                                          19. e.g.  for example

8. mo.         month                                                              21. etc.  and so on

9. no. or #  number                                                           22. i.e.   that is

10. mt.       meeting                                                            23. vs.   versus

11. N/A      no applicable                                                  24. p.s.   post secriptum

12. impt.     important                                                       25. n.b.  take notice

Task 2:

The following are common phrasal verbs we often use while on the telephone. Match the correct meaning with each phrasal verb.

1. hold on                                              gm	a. put the receiver down
2. put (a call) through                           e	b. return someone’s call
3. get through                                        j	c. answer a call, lift the receiver to take a call
4. hang up                                             a	d. stop talking on the phone
5. call up                                               l	e. connect one caller to another
6. hang on                                             gm	f. deactivate (a cell phone)
7. call back                                            bk	g. wait
8. pick up                                              c	h. talk louder
9. get off (the phone)                           d	i. to be disconnected abruptly during a telephone conversation
10. get back to (someone)                    bk	j. to be connected to someone on the phone
11. cut off                                             i	k. return someone’s call
12. switch off/turn off                          f	l. make a telephone call
13. speak up                                          h	m. Wait

 Task 3:

 Some phrasal verbs are separable (e.g., call someone back); others are not. Complete the chart below by putting the phrasal verbs above under the correct column.

                                                                                           

Separable	Not separable
Put a call through call up cut off pick up switch off/turn off   hang up call back	hold on hang on get through get back tospeak up get off